I've always like the customer service in there. Cord/Cory (I really hate messing up his name, my apologies) listen to my ALL my concerns and listen to my video of my vehicle. Really I was coming in for a FULL diagnostic to see if I (a female alone in this world in the crookiness of the mechanic world) knew what I was talking was correct and see what was my next step to fixing many problems. I got my left driver side wheel bearings done & apparently I needed brake pads as well. The other services I will have to come back and let them handle. I would recommend them for being honest at that moment with me. Mr. Tommy (the owner) pretty cool Kat! He offered me cookies, while I sat and waited from 8:30a-3:30p. Thank you Ripley's!