Drew was very helpful from the beginning to the end with helping me set an appt. to keeping me updated on when i can come pick my car up.
Thank you for your glowing review, Devika! We're thrilled to hear that Drew provided you with excellent service from start to finish. We pride ourselves on keeping our customers informed every step of the way, and we're pleased to know that you had a great experience. I understand the desire for diagnostic fee to be waived; however, the technicians spend years learning their craft as well as investing tens of thousands of dollars into their tools to do the job right. In order for us to get and to keep the great technicians we have the diagnostics is necessary to get them paid what they deserve. Thank you for understanding, if there's anything else we can assist you with, please don't hesitate to reach out.
- Ripley's Total Car Care - Spring