5

Perfect shop. Honest, fix it correctly the first time, do not upsale, an ideal mechanic in my opinion

5

Andrew was absolutely AMAZING and very nice and friendly! I dropped in for a quick second to see if they could put a push pin back on the plastic cover under my car that was hanging, and with no questions asked, he completed it in 2 minutes! RECOMMEND THIS PLACE ANY DAY!!!

Thank you for your glowing review, Tracee! We're thrilled to hear that Andrew provided you with exceptional service. It's always our goal to provide efficient and friendly service to our customers. We appreciate your recommendation and hope to serve you again in the future!

- Ripley's Total Car Care - Spring
5

Drove over a median and broke the exhaust system loose from the engine on my 2024 Toyota Tundra. Truck sounded like a motorcycle. Dealership wanted several days and over six thousand dollars for the repair. Dropped by Ripleys and had them take a look. Received an honest diagnosis and quote within an hour. A quote that was fair and a small fraction of what the dealer wanted for the repairs. Walked down the street for lunch while they conducted the repairs and the job was completed in less than two hours. Andrew took good care of me at the front desk. Not many reputable family owned automotive shops anymore. Give Ripleys a try.

James, thank you for taking the time to share your positive experience! We're glad to have provided you with an honest diagnosis and a fair quote. Our team works hard to ensure efficient repairs, so it's great to hear that you were pleased with the quick turnaround. We'll be sure to pass along your kind words to Andrew! We appreciate your recommendation and look forward to serving you again at Ripleys!

- Ripley's Total Car Care - Spring
1

Over priced parts and labor. Then charged me 170 check out fee because the warranty refuse to pay because of the pricing

Nate, I'm just now seeing this... I will call shortly to discuss. I feel this is an unfair review. Yes we charge a diagnosis fee it's a standard in the industry in an effort to pay Technicians for their expertise. The extended warranty declined the services due to your issue being a wear and tear part that isn't covered under the warranty, nothing to do we our pricing as was explained in their letter they sent to you and us. We pride ourselves in honesty and expertise and have so for 52+ years. signed, Tommy Ripley

- Ripley's Total Car Care - Houston
5

Got a prompt estimate on a brake job printed out...work done as promised... and the whole process was pleasant..my first time in .. i would recommend based on my experience.. thanks Guys..

Thank you, Anthony! We're thrilled to hear that your first visit with us was a success. Providing prompt and quality service is our top priority, and we're glad we exceeded your expectations. If you have any further automotive needs, don't hesitate to reach out-we're always here to help!

- Ripley's Total Car Care - Spring
5

Thank you for your 5-star rating, Omar! We are thrilled to hear that you had a positive experience with us. It's our priority to provide excellent service to all our customers. If you have any further feedback or questions, please don't hesitate to reach out. We look forward to serving you again soon!

- Ripley's Total Car Care - Houston
5

Staff was very friendly and explain the repair process thourgh. Job was also completed in a reasonable time.

Thank you Daymeeian for the great review. So glad we could get your mufflers put on your 2016 INFINITI Q50 to let it have a great performance exhaust sound. Be safe and have a Merry Christmas.

- Ripley's Total Car Care - Spring
5

⭐️⭐️⭐️⭐️⭐️ Ripley’s Automotive is professional, honest, and dependable. The team operates with integrity, communicates clearly, and completes work on time. Highly recommend for anyone looking for a trustworthy automotive shop.

Thank you, Lucas! We are thrilled to hear about your positive experience. It's wonderful to know that our dedication to professionalism and integrity has made an impact. Your recommendation means the world to us. We look forward to serving you again in the future!

- Ripley's Total Car Care - Houston
5

5

Hello friends. I brought my truck up here to see if they can put a performance exhaust on my truck. They had EVERYTHING I wanted and it was cheaper than I imagine and what I was seeing on the google. Anyways I made an appointment the next day and they had my brand new exhaust on in 2 hours like they said. It has been too long to go somewhere and them Tell you the truth. They was very polite and professional. I’ll never take my truck or my wife’s cars and truck anywhere else. This is the TRUTH!

Wow, really love this review and how much detail. I am blessed with some great guys that know how to treat people and get things done. Thanks for taking the time to share your experience and trusting us with your vehicles.

- Ripley's Total Car Care - Spring
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