Spring and Houston Auto Repair

Repairs and Service was Great.

Work done as promised.

Integrity is everything. I had a weld in front of my muffler break loose while I was halfway across Houston. Did not want to cut the trip short so I took it to muffler shop close by for what I thought would be a quick repair. They told me I needed to replace the aftermarket muffler which I knew was not the case. Immediately took the truck to Ripley’s who has earned my trust in the past despite being far away at the time, without telling them about the experience at the muffler shop, they looked at it and immediately fit me to repair the weld for minimal labor cost only and I was able to salvage the day while saving me hundreds of dollars. They did not install the muffler they repaired, but they will the next one. I trust their work as well as their integrity.

I’m very satisfied with your service Sam was giving me updates about the conditions of my car, he was very polite and friendly.

My family uses Ripley’s for all of our major car repairs. This was my first time to bring my own car. They set appropriate expectations by letting know me know the workload they were experiencing and when they anticipated they would begin service on my vehicle. They called to explain the issue and cost along with additional recommenced service. The additional recommendation was in line with items that I put off completing for a while. They will always be our go to for their quality of work, clear communication, great customer service and integrity. I trust Ripley’s.

The only folks to touch my Jeep. Always up front honest and straight with you about the issues or services. Real pricing with no surprise “surcharge” at pick up. They know your name as soon as they see your car if you are a regular customer. These things are important to me. It’s why I choose them every time

First rate service all the way from write up to shuttle to repair. THANK YOU!!

Sam was very thorough with me and I appreciated his help and advice. I told my wife that when I picked up my truck, it felt “happy “ when I was driving it.

Was the target of a catalytic converter theft last week in Houston. Was here in business and needed to get back home to Wimberley. Ripley’s was great to deal with. They communicated with my insurance in a very timely manner and with me as well. They had me back on the road in less than 24 hours. Luis over there is top notch from a customer service standpoint. If I’m in Houston again and need a garage for service - I’m calling Ripley’s. Rob S.

Great place to do business with, will be using Ripley’s for all my automotive repairs