50th Year Anniversary
5

5

Upon an inspection of my 2015 Ford Expedition 3.5L EcoBoost my mechanic noticed that my truck's tailpipe and resonator were hanging unsupported due to a broken bracket. My particular Expedition (the 2015) has a very low slung tailpipe that I guess came about during a engineering or parts shortage at Ford. As I use my truck to tow my camper trailer on rough dirt roads in Colorado mountain passes each year it's a wonder the tailpipe and resonator were not torn completely off. In any event I asked both my mechanic and the local Ford dealer if they could remove the resonator/tail pipe and install a tailpipe closer to the bottom of the truck's chassis (and out of harms way) and both said that was something they could not accomplish, however, my mechanic did recommend that I take my truck to Ripley's Total Car Care. He said that if they can't do it, nobody can. As things turned out, my mechanic sure pointed me in the right direction. I simply walked into the shop around 7:30 in the morning, spoke to the mechanic on duty and explained my problem. He explained what he would do and how long it would take (about 3 hours). Long story short, Ripley's moved the tailpipe up so that I no longer need worry about rough dirt roads knocking it off. Thank you Ripley's for an expedient, professional and reasonably priced job.

5

5

They replaced my catalytic converter and 02 sensor, which had been stolen. They were quick, accurate and reasonably priced. It took a day, but that was because they stay busy, with a steady flow of work through the shop.

5

The staff was so friendly and knowledgeable. They took time to talk with me about what they did and upcoming things I needed to be aware of. Definitely going back

5

I had dual exhaust installed on my 2021 F150. Ripley's did a quick and professional job. It looks great and sounds awesome. Love that rumble.

5

Cord was AMAZING!!!!!!

5

Someone had stolen the catalytic converter off my truck. I contacted the people at Ripley's. Everyone was so kind. They made me feel like they really valued me as a customer. They brought me back to work while my truck was being repaired. When my truck was repaired, they even picked me backed up. The price was very reasonable. I would recommend them in a heartbeat! Thanks to all of you. God Bless!

Thanks Donna. I'm sorry you had to deal with those thieves. I'm glad we were here to help with your Catalytic Converters. Thanks for compliments

- Ripley's Total Car Care - Houston
5

Was referred to come here & was absolutely satisfied. Front desk customer service was extremely friendly, professional, & helpful. Will definitely do business with them again.

Thanks W.C. I'm very blessed with a pleasant and talented staff.

- Ripley's Total Car Care - Houston
5

Getting my Catalytic Converter stolen really sucks. Ripley had the parts and got the job done. They went way out and beyond to take care of my vehicle. Thanks a million for letting me use your loaner car to go home and destress. I appreciate you all. Excellent customer service.

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