2

I recently had Ripley's do a pre-purchase inspection for a vehicle I was interested in buying. I was flying in from out of state for the purchase. I told them that the vehicle had an accident and they told me they'd check for everything / any damage. They took pics of some panel damage on one side but completely missed some damage above the wheel on the other side. Also their report told me tires were in good in condition/wear. The tires have 3-4/32 tread remaining and the sidewall condition is so bad, many of the spec letters are illegible. These 2 things will cost me about $1000 to fix/replace. They were nice to deal with, but I would not recommend based on the aforementioned and also because their fee for this service was on the higher side.

We appreciate your feedback... we always strive to offer honest and ethical recommendations. The technician mentioned his tire recommendation was based off of whether would pass inspection or not. I don't see a tire depth on the ticket but the pictures sent do show they are low.

- Ripley's Total Car Care - Houston
5

Very fast and did a good job , highly recommend .

We appreciate the kind words and recommendation, Kaisha! We are happy to hear about your positive experience with us and hope to see you in the future!

- Ripley's Total Car Care - Houston
5

Great service and excellent technician.

Thank you for your amazing review, Robert! Our team takes pride in providing excellent service and having skilled technicians who can get the job done right. Thank you for choosing us for your car maintenance needs and we look forward to serving you again in the future. Drive safe!

- Ripley's Total Car Care - Houston
5

Very fast and accurate diagnostic, honesty and professionalism is something that you can experience from the first visit to the shop. Appreciated their great service

Thank you very much... we work hard on each of those attributes.... We look forward to our next encounter.

- Ripley's Total Car Care - Houston
5

Woo Hoo !!! luvs me sum 5-star

- Ripley's Total Car Care - Houston
5

I’m a happy customer. I don’t usually make recommendations, but I do for ripley’s total car care.

We appreciate your making the exception. We are here to keep that 2013 Impala up and running... It's cheaper to keep her... and you keep it in such good condition.

- Ripley's Total Car Care - Houston
5

I went to Ripley’s yesterday with an exhaust problem. They were so professional. They explained everything in detail. The pricing was great. They will be my go to place. I was in and out in 1 hour.

Thanks Kay... you are soooo very kind. I'm glad we got your Chevy Traverse rattle sound resolved easily.

- Ripley's Total Car Care - Houston
5

This shop operates on honesty and will find the real problem. They are respectful and will answer all questions with patience. I am new to this area but I know that I have found my go to auto shop! We were taken advantage of in other auto places but not here. My husband was pleased and I told several of my friends about this place.

thanks so very much Dana.... We are glad we got the Infiniti JX 35 oil leak resolved and we look forward to helping again in the future.

- Ripley's Total Car Care - Houston
5

I went to Ripley’s yesterday for an exhaust problem. They were so professional and explained everything in detail. The pricing was great. I was in and out in 1 hour. This will be my go to place

5

My old Silverado sprung a leak at the rear-top of the engine and oil was every where. Ripley's had it diagnosed and repaired before the day was over. The mechanics did the work without leaving greasy hand prints under the hood, too. Kudos to the pros that work there.

Thank you so very much Paul... It's always a pleasure to serve you this many years. I'm glad we got that oil leak taken care of on the 2000 Silverado. Have a GREAT Day.

- Ripley's Total Car Care - Houston
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Ripley's Total Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ripley's Total Car Care - Spring (281) 363-5086, Ripley's Total Car Care - Houston (281) 444-3885 if you have any issues in accessing any area of our website.