Spring and Houston Auto Repair

1774 reviews
Online Booking - SpringOnline Booking - Houston
Spring location
317 Rayford Rd., Spring, TX 77386
Mon - Fri: 7:30 AM - 6:00 PM
(281) 825-3165
Houston location
2302 Cypress Creek Parkway, Houston, TX 77068
Mon - Fri: 7:30 AM - 6:00 PM
(281) 407-1330
5

Tommy, you and Rodney have repeatedly arranged to have my 2007 Chevy Malibu inspected for various (i.e., engine and suspension) needed repairs and have had all of the necessary repairs effectively completed. The car runs quietly and smoothly, just like when I bought it 17 years ago and after it now has 115M miles on it. I will bring it back in to Ripley's again when I suspect other repair issues may be required. Thanks.

Dear John, Thank you for choosing Ripley's Auto Repair and taking the time to share your positive experience with Tommy and Rodney. We're delighted to hear that your Chevy Malibu is running smoothly after the necessary repairs. We look forward to assisting you again whenever you need us. Take care!

- Ripley's Total Car Care - Houston
5

Although I felt that my quote was a little too high, I was treated by both Sam and Alex with a lot of respect, and politeness. They explained everything (related to everything my car needed) in detail, and were very honest and transparent with me.

5

Incredible response and service. Called that morning for a catalytic converter replacement on a 2016 Charger. Figured it would be at least a couple of days but they said bring it in. Brought it in that morning at 10 am and it was done by 3. Flawless customer service.

Thank you for the 5-star review, Mitch! We are thrilled to hear that you had an incredible experience with us! Providing exceptional service and efficiency is our top priority. We appreciate your feedback and are here to assist you with any future automotive needs.

- Ripley's Total Car Care - Houston
5

Very professional and friendly. Always willing to help. This is our only car. Tommy and his team were always willing to help shuttle me to and from my house. Our car is 2006 Toyota. They looked it over and made reasonable opinions on what should be fixed. I am very satisfied with the service we received.

Thanks John... We appreciate your patience as we attempted to work through the extended warranty and what not... Good talking with you too on the shuttle.. We look forward to helping again. have a GREAT day.

- Ripley's Total Car Care - Houston
5

Very kind an respectful, quoted me about 6-700 less than Tony's down the street. Real real happy with the work they provided. Will be back if I have any car trouble!

Thank you for trusting us with your car, Chris! We're thrilled to hear that you had a great experience with us. Providing top-notch service at fair prices is our priority. We look forward to helping you again whenever you need us!

- Ripley's Total Car Care - Houston
5

Best service in town! 💯

Dear Hey, It's me! We are thrilled to read your review! Thank you for acknowledging our dedication to providing the best service in town. Our team works hard to ensure every customer has a top-notch experience. We look forward to serving you again soon!

- Ripley's Total Car Care - Houston
1

Ive previously left a 5 star review after they have worked on my truck in the past. They must have new staff. I have been fighting with a cylinder misfire for a couple months. I took it in for them to help. The guy I talked to wanted to do all cylinders. I asked if he could just take care of the 1. He flat out refused. My wife went to pay and pick up my key as Im working 14 hour days right now and when I got it back, the lock button no longer works. Unfortunately they permanantly lost a customer.

James, we apologize for the negative experience you had with us. We always strive to provide excellent service to all our customers, and it's disheartening to hear we fell short this time. We understand your frustration with the miscommunication regarding the cylinder misfire and the issue with the lock button. Your feedback is valuable, and we will use it to improve our service. Thank you for your previous trust in us.

- Ripley's Total Car Care - Houston
5

Just picked up a 2007 Lincoln after Ripley's replaced the front and back suspension. Not a hand print on it anywhere. Trust these guys to do it all.

Thanks Paul for your many, many years of patronage. Not only you but your family... I enjoyed our chat... Thanks for entrusting us.

- Ripley's Total Car Care - Houston
5

Amazing service 10/10 will recommend

Thank you for the amazing review, E Slim! It means so much to us that you would recommend our services. We appreciate your trust and look forward to serving you again in the future!

- Ripley's Total Car Care - Houston
5

Ripley's Total Car Care always takes care of my car, repairing what is needing fixed. Always friendly staff. The mechanics know what they're doing and do it right. And the owner, Tommy Ripley, as well as David Ripley, make sure that they and all the employees follow the motto that my dad has instilled... Treat people the way you would like to be treated yourself. Thanks for the great support and for always taking care of my car. Matt Ripley

Thank you Matt and Elissa for the kind review! We are happy to hear about your positive experiences with us. We strive to provide top-notch service for all our customers. It's great to know that our dedication to quality repairs and friendly customer service is appreciated. We are here whenever you need us, just give us a call! And we appreciate your IT services too... keeping us out of trouble.

- Ripley's Total Car Care - Houston
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Ripley's Total Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ripley's Total Car Care - Spring (281) 363-5086, Ripley's Total Car Care - Houston (281) 444-3885 if you have any issues in accessing any area of our website.