Spring and Houston Auto Repair

1603 reviews
Online Booking - Houston
Spring location
317 Rayford Rd., Spring, TX 77386
Mon - Fri: 7:30 AM - 6:00 PM
(281) 825-3165
Houston location
2302 Cypress Creek Parkway, Houston, TX 77068
Mon - Fri: 7:30 AM - 6:00 PM
(281) 407-1330
5

Best service in town! 💯

Dear Hey, It's me! We are thrilled to read your review! Thank you for acknowledging our dedication to providing the best service in town. Our team works hard to ensure every customer has a top-notch experience. We look forward to serving you again soon!

- Ripley's Total Car Care - Houston
1

Ive previously left a 5 star review after they have worked on my truck in the past. They must have new staff. I have been fighting with a cylinder misfire for a couple months. I took it in for them to help. The guy I talked to wanted to do all cylinders. I asked if he could just take care of the 1. He flat out refused. My wife went to pay and pick up my key as Im working 14 hour days right now and when I got it back, the lock button no longer works. Unfortunately they permanantly lost a customer.

James, we apologize for the negative experience you had with us. We always strive to provide excellent service to all our customers, and it's disheartening to hear we fell short this time. We understand your frustration with the miscommunication regarding the cylinder misfire and the issue with the lock button. Your feedback is valuable, and we will use it to improve our service. Thank you for your previous trust in us.

- Ripley's Total Car Care - Houston
5

Just picked up a 2007 Lincoln after Ripley's replaced the front and back suspension. Not a hand print on it anywhere. Trust these guys to do it all.

Thanks Paul for your many, many years of patronage. Not only you but your family... I enjoyed our chat... Thanks for entrusting us.

- Ripley's Total Car Care - Houston
5

Thank you Joe for taking the time to give us a great 5 star review and for all your trust in us with all your vehicles over the last several years. Our goal is to keep all your vehicles running for well over 300,000 miles and beyond.

- Ripley's Total Car Care - Spring
5

Amazing service 10/10 will recommend

Thank you for the amazing review, E Slim! It means so much to us that you would recommend our services. We appreciate your trust and look forward to serving you again in the future!

- Ripley's Total Car Care - Houston
5

Ripley's Total Car Care always takes care of my car, repairing what is needing fixed. Always friendly staff. The mechanics know what they're doing and do it right. And the owner, Tommy Ripley, as well as David Ripley, make sure that they and all the employees follow the motto that my dad has instilled... Treat people the way you would like to be treated yourself. Thanks for the great support and for always taking care of my car. Matt Ripley

Thank you Matt and Elissa for the kind review! We are happy to hear about your positive experiences with us. We strive to provide top-notch service for all our customers. It's great to know that our dedication to quality repairs and friendly customer service is appreciated. We are here whenever you need us, just give us a call! And we appreciate your IT services too... keeping us out of trouble.

- Ripley's Total Car Care - Houston
5

They explained the cost and did not try to push me to make a repair. The waiting time was not bad and the people inside were nice.

Thank you for taking the time to write such a positive review, Saad! We are thrilled to hear about your great experience with us. We always strive to provide transparent and honest service without any pressure. We are glad that you found our staff to be friendly and the waiting time to be reasonable. Your satisfaction means the world to us! We look forward to serving you again in the future!

- Ripley's Total Car Care - Houston
5

Thanks Bro... Drove all the way from Pearland for Brakes on mammas Honda. Thanks.... you're awesome... Go Coogs.

- Ripley's Total Car Care - Houston
5

These guys rock!!!

5

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Ripley's Total Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ripley's Total Car Care - Spring (281) 363-5086, Ripley's Total Car Care - Houston (281) 444-3885 if you have any issues in accessing any area of our website.