Spring and Houston Auto Repair

1702 reviews
Online Booking - SpringOnline Booking - Houston
Spring location
317 Rayford Rd., Spring, TX 77386
Mon - Fri: 7:30 AM - 6:00 PM
(281) 825-3165
Houston location
2302 Cypress Creek Parkway, Houston, TX 77068
Mon - Fri: 7:30 AM - 6:00 PM
(281) 407-1330
1

Over priced parts and labor. Then charged me 170 check out fee because the warranty refuse to pay because of the pricing

Nate, I'm just now seeing this... I will call shortly to discuss. I feel this is an unfair review. Yes we charge a diagnosis fee it's a standard in the industry in an effort to pay Technicians for their expertise. The extended warranty declined the services due to your issue being a wear and tear part that isn't covered under the warranty, nothing to do we our pricing as was explained in their letter they sent to you and us. We pride ourselves in honesty and expertise and have so for 52+ years. signed, Tommy Ripley

- Ripley's Total Car Care - Houston
5

Got a prompt estimate on a brake job printed out...work done as promised... and the whole process was pleasant..my first time in .. i would recommend based on my experience.. thanks Guys..

Thank you, Anthony! We're thrilled to hear that your first visit with us was a success. Providing prompt and quality service is our top priority, and we're glad we exceeded your expectations. If you have any further automotive needs, don't hesitate to reach out-we're always here to help!

- Ripley's Total Car Care - Spring
5

Thank you for your 5-star rating, Omar! We are thrilled to hear that you had a positive experience with us. It's our priority to provide excellent service to all our customers. If you have any further feedback or questions, please don't hesitate to reach out. We look forward to serving you again soon!

- Ripley's Total Car Care - Houston
5

Staff was very friendly and explain the repair process thourgh. Job was also completed in a reasonable time.

Thank you Daymeeian for the great review. So glad we could get your mufflers put on your 2016 INFINITI Q50 to let it have a great performance exhaust sound. Be safe and have a Merry Christmas.

- Ripley's Total Car Care - Spring
5

⭐️⭐️⭐️⭐️⭐️ Ripley’s Automotive is professional, honest, and dependable. The team operates with integrity, communicates clearly, and completes work on time. Highly recommend for anyone looking for a trustworthy automotive shop.

Thank you, Lucas! We are thrilled to hear about your positive experience. It's wonderful to know that our dedication to professionalism and integrity has made an impact. Your recommendation means the world to us. We look forward to serving you again in the future!

- Ripley's Total Car Care - Houston
5

5

Hello friends. I brought my truck up here to see if they can put a performance exhaust on my truck. They had EVERYTHING I wanted and it was cheaper than I imagine and what I was seeing on the google. Anyways I made an appointment the next day and they had my brand new exhaust on in 2 hours like they said. It has been too long to go somewhere and them Tell you the truth. They was very polite and professional. I’ll never take my truck or my wife’s cars and truck anywhere else. This is the TRUTH!

Wow, really love this review and how much detail. I am blessed with some great guys that know how to treat people and get things done. Thanks for taking the time to share your experience and trusting us with your vehicles.

- Ripley's Total Car Care - Spring
5

Great place to get your car repaired or normal maintenance. Excellent client service.

Thank you for taking the time to share your positive experience at our shop, J Longoria! We're thrilled to hear that you were satisfied with the level of service provided by our team. We strive to deliver exceptional customer service and top-notch car repairs. We look forward to serving you again in the future!

- Ripley's Total Car Care - Houston
5

Front end alignment professionally completed with a report showing before and after. Nice waiting area, helpful service writers, fair price. Highly recommend.

Thank you Doug for the great review. Glad we could get your beautiful 2023 Jeep Wrangler Rubicon alignment done.

- Ripley's Total Car Care - Spring
5

This place met all my expectation and more. I never felt as if I was being overcharged or taken advantage of. I would recommend this place to others for sure

Thank you so much for your wonderful review! We’re truly grateful that you gave us the opportunity to serve you and that we could meet — and even exceed — your expectations. It’s a blessing to know you felt treated fairly and with honesty. We appreciate your kind words and recommendation. Have a Merry Christmas, and we look forward to serving you again whenever you need us!

- Ripley's Total Car Care - Spring
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Ripley's Total Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ripley's Total Car Care - Spring (281) 363-5086, Ripley's Total Car Care - Houston (281) 444-3885 if you have any issues in accessing any area of our website.