I was referred to ripleys by another car company, I didnt not have a good experience. I went to them got my car look at and had them fix my cv axle and sway link bars . They keep my car for 3 days and I still had to take it back a week later because the driver side broke again. Fast forward a few weeks it breaks again i call them they send a tow truck to pick up my car , the call the next day saying it was my tire it had a bulge on it the wire where showing sn the tire was trashed so they charge me for the tow sn to put on my spare. I go to get new tires on my car there asking me why am I the tires are still in great condition. So this company now has liars and thiefs working there Im going to BBB to retrieve my money
Dear Angle, thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced with our service. We strive to provide reliable and expert care to every customer. Your concerns have been noted, and we will use your feedback to improve our processes and ensure incidents like this do not recur. Customer satisfaction is our top priority, and we would like the opportunity to make things right. Please contact us directly so we may address your concerns personally.
- Ripley's Total Car Care - Spring