5

I was very impressed with the quality of customer service I received when my car was repaired at Ripley’s. Everyone was very helpful and made sure the job was done quickly and correctly. There are not many people who have a real customer focus anymore. They do have that. I would strongly recommend them to anyone needing their services. Thank you all at Ripley’s.

5

Had them put some resonators on my f150, they did it same day and the work was great. Will go back next week so they can swap my mufflers out!

5

I took in my 2008 Dodge Ram Hemi to Ripley's on a Monday morning with a laundry list of items: Leaking radiator, toasted evaporator coil, check the brakes and an overall tune up. Rodney called me later in the day and gave me the cost run down of all issues. I said OK to all and threw two more little things that were driving me crazy. The seat belt height adjuster wouldn't budge and some of my dash bulbs were out. So since they had to pull the dash anyhow to get to the evaporator coil. . . .He said no problem. We talked on Tuesday regarding an issue he ran into with the coil, needed another part, getting the part held up things for a bit, I said all good, ok. Projected finish time Wednesday afternoon. Rodney called me as promised on Wednesday afternoon saying the truck was ready. Julio came and picked me up. Got to the shop, talked with Rodney, we went over the costs and everything was right on, perfect. Paid my bill and out the door to fire up my truck. I could tell right away the difference in the engine with the tune up. Lights all pretty in the dash, seat belt perfect. Thermostat temp normal. Good Grief, was I happy! Thursday morning I was driving to work. I had an opportunity to open up the engine and Oh My GOODNESS!!, I thought they put rocket fuel in the engine. . . .I'm not going to say how fast, but it got there so fast it stunned me! Not a shake, rattle or roll. Nothing but total bliss from a very happy truck and an EXTREMELY HAPPY customer. I will go no where else but to Ripley's on 1960. These folks are AWESOME.

5

Very professional, timely services, I keep going back

5

Good service at good prices!

Thanks so Much Marshel.... It's our pleasure..... we do so much more now... Battery's ( like this past repair ) plus tune-ups, oil changes, alignments and sooo much more than just muffler and brakes. Thanks again for the good review.

- Houston Location
5

Great customer service! They know what to do. Very knowledgeable and quality work.

Thanks Alejandro.... We can never hear that enough... I hope you enjoy your custom exhaust system.... our talented Muffler Technicians take pride in their work and have since we opened in 1973

- Houston Location
5

Great service great products!

Thanks Danny..... It's our pleasure

- Spring Location
5

I went to Ripley’s to have an upgraded suspension added to my truck to help with towing. Tommy and Rodney were very helpful in identifying the best part for the job, and they had me in and out in a couple of hours. Love the way the truck rides now. Really cool to see the retro style of the place too, especially the Ripley family photos on the wall, pictures of classic cars, and the original blue tile walls in the bathroom! Thanks, Ripley’s!

Thanks Jay.... Glad to help with your suspension... just and FYI... we also can help with your brakes, oil changes, tuning, etc... I'm glad you liked the RETRO look.... it all looks and functions great.

- Houston Location
5

Great service! Will use again!

5

Our family has been using Ripley's for many years. They always let us know what they recommend and our options, as well as prices before doing work. Recently, I had an issue with my vehicle and they were able to squeeze my vehicle in and repair it so I could take it to work on the same day. I do still need to go back for a couple of other things, but for them to care enough to get my vehicle in and out so quick and get me back on the road for work that afternoon was going above and beyond and I am so appreciative for that type of customer service. Additionally, they have a shuttle service so you don't have to sit at their office while you vehicle is being worked on. Highly recommended!

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