5

Love the customer services

Thank you for your kind words! We are thrilled to hear that you had a great experience with our customer service team.

- Ripley's Total Car Care - Houston
1

I went in three days before but they needed all day to run the test on my truck I drove by three days latter and seen some open bays They took my truck in right away and within 25 minutes came back with a list of things that could be wrong They wanted to start at the top and work there way down tell they found the right one While charging me for each step plus the 179$ diagnostic test I said no because I thought by the time they get to the problem it would be over 2k for the fix I phoned a GM place and asked them if they would run a test and if they would just change out the parts tell they found the problem They said no the diagnosis test would do the work for them it would make the person running the test work a little harder or the shop that I took it to just thought that I was a Senior Citizen with lots of money I would never go back there even to get a windshield wiper changed

Let me check into this. Doesn't sound like our normal steps.

- Ripley's Total Car Care - Spring
5

5

Great work on my F150 exhaust modifying to fit a full size spare.

Thank you Tony for the great review. Glad we could get your 2023 F150 tailpipes re-positioned to get your oversized tire mounted underneath for a spare. Charles can really do some magic with that pipe bender.

- Ripley's Total Car Care - Spring
5

The ULTIMATE in care - people and their cars. They always provide an honest assessment of the condition of my car and offer the solutions in order of priority. They also make me aware of the things to keep in mind for future repairs and the reasoning for them. I am not knowledgeable of car repair, so to find a company that is honest and provides superior service is a company I recommend to everyone. All of the folks I have met, from Mr. Ripley to Drew, Sean and Mark are focused and very kind. Even if I moved to a different part of Houston, I would drive through the traffic to bring my car to their shop. (I think that about says it all right there. LOL) Thank you to the ultimate fixer guys!

Mrs. Perkins, I think I will have you write all of our reviews. LOL. Thank you so much, we have been blessed with some great team members over the years and amazing customers like you also. We know your old 2005 Camry may have some years and mileage on it, but keeping it in tip top shape and safe is our priority. Thank you for your years of trusting us and being such a great customer and friend.

- Ripley's Total Car Care - Spring
5

Thank you for leaving us a 5-star rating, Misty! We're thrilled to know that you had a great experience with us. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you again soon!

- Ripley's Total Car Care - Houston
5

Excellent customer service and my AC is fixed and working great.

Mercy, your smile lights up our office whenever you come in, it is contagious. I am so sorry that you had a bad experience with your air conditioning on your 2018 Explorer. I know we have it done right and keeping you cold coming up to the Houston summer so you can ride in comfort.

- Ripley's Total Car Care - Spring
5

Thank you Matt for the great 5 star review, it means a lot. Thanks for your patience waiting for parts and technicians to get your 2012 Chrysler 200 cylinder head replacement done.

- Ripley's Total Car Care - Spring
5

I had a great experience with Ripleys. They replaced all four rotors, brakes, and a caliper on my 2017 Tundra in less than 24 hours, which was incredibly impressive. What really stood out was their communication—they kept me informed every step of the way, explaining the damage and costs clearly before moving forward. I never felt pressured into unnecessary repairs, which is rare and very much appreciated. Honest, efficient, and professional service. I’ll definitely be coming back and highly recommend them to anyone needing reliable auto work!

Thanks Bernice. I'll pass on your kind words to the Team.

- Ripley's Total Car Care - Houston
5

5 Star rating sure make us smile. Thanks for endorsing us. We take pride in our Honesty and Integrity.

- Ripley's Total Car Care - Houston
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Ripley's Total Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ripley's Total Car Care - Spring (281) 363-5086, Ripley's Total Car Care - Houston (281) 444-3885 if you have any issues in accessing any area of our website.