Reviews - Page 2 - Ripley's Total Car Care

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J Longoria

12/14/2025

Great place to get your car repaired or normal maintenance. Excellent client service.

Thank you for taking the time to share your positive experience at our shop, J Longoria! We're thrilled to hear that you were satisfied with the level of service provided by our team. We strive to deliver exceptional customer service and top-notch car repairs. We look forward to serving you again in the future!

- Ripley's Total Car Care - Houston

Doug Camp

12/12/2025

Front end alignment professionally completed with a report showing before and after. Nice waiting area, helpful service writers, fair price. Highly recommend.

Thank you Doug for the great review. Glad we could get your beautiful 2023 Jeep Wrangler Rubicon alignment done.

- Ripley's Total Car Care - Spring

Sameca Globe

12/11/2025

This place met all my expectation and more. I never felt as if I was being overcharged or taken advantage of. I would recommend this place to others for sure

Thank you so much for your wonderful review! We’re truly grateful that you gave us the opportunity to serve you and that we could meet — and even exceed — your expectations. It’s a blessing to know you felt treated fairly and with honesty. We appreciate your kind words and recommendation. Have a Merry Christmas, and we look forward to serving you again whenever you need us!

- Ripley's Total Car Care - Spring

Mary Ayodele

12/10/2025

Good people, good service, great warranty! I intend to continue to work with them to keep my vehicle in tip top shape. This, after being lied to by other repair places this business treated me fair and square and didn’t lie to me just to make money. Bless them!

We are grateful for the positive review. We are here to help keep that Nissan Rogue in tip top shape. Merry Christmas

- Ripley's Total Car Care - Houston

Kimberly Reisinger

12/9/2025

Im always wary of car repairs, because I feel like we get nickeled and dimed for every little thing. But not here. The repairs needed for my vehicle were clearly explained and all costs were itemized in detail. Ripleys a gave me a ride home, brought my vehicle to me, and even filled the gas tank up halfway. Customer service was excellent and truly appreciated. Thank you.

Thank you Kimberly for the great review! We strive to make the repair process as transparent as possible and provide top-notch customer service. We're glad you enjoyed our transportation and vehicle delivery options, as well as the little extras. Your satisfaction is important to us.

- Ripley's Total Car Care - Houston

Donald Hitchcock

12/8/2025

great service and treatment by

Thank you for your fantastic feedback, Donald! We're thrilled to hear that you had a great experience with us. It's our priority to provide top-notch service and make our customers feel valued. If you have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

- Ripley's Total Car Care - Houston

Donald Hitchcock

12/8/2025

great service and treatment by staff

- Ripley's Total Car Care - Houston

Ethan H.

12/8/2025

I got my muffler welded back on. Service was done fast and for a good price.

Thank you Ethan for the great review and trusting us with your muffler replacement on your 2012 Volvo C30.

- Ripley's Total Car Care - Spring

J Carter

12/5/2025

Honestly a family owned business and their maintenance team are great! They are on point hands down. My only thing I wasn't a big fan of was the front desk staff with the nod against you waiting in their front lobby, u have an appointment you bring your vehicle there for the 2nd time with the 1st time being the car diagnostic and even with an 2nd appointment, you have your laptop and you are ready to wait between 2 to 3 hours and its like oh no we gonna be all day with your vehicle, u gonna have to get a ride home we will call you when we are done. I was not a big fan of that. I feel you have an appointment you can wait if you like and not be challenged to get a ride back home and we will reach out later. Overall service on my vehicle was superb but that waiting in the lobby shouldn't be frowned upon.

Thank you for taking the time to give us a review. I apologize you felt you were not made welcome to stay and wait for the repair, which anyone is free to do. Knowing what the job was and the technician working on it I will guess they were trying to spare you boredom of waiting as this technician is a genius and is who you want, but his meticulous work and post testing can get to be a bit long. Again, we didn't mean to make you feel unwelcome to wait and we will make sure to listen to the customers desires over what we think you would want to do. I think we are fun to hang out with all day. LOL.

- Ripley's Total Car Care - Spring

Scott Murphy

12/5/2025

Recently moved to the area and my wife's mustang began making a louder than normal noise. As a mechanic in my past, I knew what I was told tge issue was was accurate. They did a fantastic job. Friendly, informative, timely at a very reasonable price. They are a quality honest shop. Women, I know sometimes you feel sliced in auto repair situations. This establishment treats all with honesty, decency and respect with quality work using only OEM parts. They have my business as long as I live in the area!

Welcome to The Woodlands/Spring area Scott and , Wow thank you for that review. I wish I could say it's all me, but it's obviously the amazing and dedicated employees that keep this place humming and have for almost 26 years here in Spring and 52 years on FM 1960. Following The Golden Rule can never lead you wrong. Be safe and thanks for trusting Ripley's.

- Ripley's Total Car Care - Spring

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