I purchased tires from a local tire store and in the course of mounting the tires they damaged the suspension of my vehicle. They denied any damage on their part. I took the car to Ripley and they’re very knowledgeable. Helpful staff investigated the problem and photographed the damage, and made the necessary repairs. The tire store upon seeing the photographs and examining the damaged parts refunded the cost of the tire and subsequent repair. Very very pleased with the professional service I received at Ripley.
Thank you so much for taking the time to leave us such a positive review, Kevin! We are glad to hear that you had a great experience at Ripley's Total Car Care. Our team works hard to provide our customers with knowledgeable and helpful service, and it is always a pleasure to hear when we have succeeded in doing so. We are happy we could assist you with your suspension repair and that the issue was resolved with the tire store. Thank you for choosing us for your automotive needs and we look forward to serving you in the future.
- Ripley's Total Car Care - Houston