5

Always a pleasure to visit RilpleysProfessional shop and employees. Thanks Tommy. Harvey

5

Very friendly and knowledgeable staff. Front desk asked questions and documented issues thoroughly. Timely updates received, and even had follow-up after repair to make sure everything was going OK.

WOW !!! thanks. We are blessed with an amazing staff... We look forward to helping with the Altima and many many more..

- Ripley's Total Car Care - Houston
5

5 star rating! Tommy and his guys did an amazing job on our vehicle repairs. Excellent service and communication every step of the way!

Thanks Neighbor. That means a lot. I'm glad we got the Tahoe suspension and struts in proper working order. Have a GREAT week.

- Ripley's Total Car Care - Houston
5

Did exactly what I needed done, in the time I needed it done.

SO GREAT TO HEAR !!! Getting your Audi's AC in good working order.

- Ripley's Total Car Care - Houston
5

5

everyone at Ripley's is 1st class!! They will make sure you are taken care of! They value the customer and their auto needs. No pressure and they won't try to sell you on something you do not need done!! They are very knowledgeable! You can trust the work will be done right!!

Thank you Ian so much for your wonderful feedback! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with our team at Ripley’s. Our goal is always to provide honest, knowledgeable service and to make sure our customers feel valued and well taken care of. It means a lot to know you trust us with your auto needs. We look forward to serving you again in the future!

- Ripley's Total Car Care - Spring
5

Rodney and the guys at the 1960 location did a great job as always! Excellent work, timely turnaround, reasonable charges, fantastic communication!!!

3

I've had good experiences in the past, but my last visit made me rethink my rating.. they are fair, but you really need to ask a lot of question upfront, or you might not be happy with the end result.

I am sorry your last experience did not meet expectations. I realize you request CV boot replacement and we recommended replacing the axle assembly. I figured the cost for boot replacement at 1,289.27 and axle assembly replacement at 1,415.68. This is a difference of 141.82 dollars. It did not seem to us to be the best option since the warranty would only cover the boot not the axle assembly. I hope you will give us another opportunity in the future.

- Ripley's Total Car Care - Houston
5

5

I thought the staff were very nice.

Thank you Gary, we really appreciate that. Glad we could get your A/C working great on your 2016 F150. Stay cool, we are ready for any future services you may need.

- Ripley's Total Car Care - Spring
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Ripley's Total Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ripley's Total Car Care - Spring (281) 363-5086, Ripley's Total Car Care - Houston (281) 444-3885 if you have any issues in accessing any area of our website.