5

First time experience with ripley's total car care. Once payment for the needed repairs was made they had the vehicle ready within a few hours. It was great having same day service.

Thank you so much for choosing Ripley's Total Car Care for your vehicle's repairs and for taking the time to share your experience! We’re glad to hear you appreciated our same-day service and that we could get your car ready so quickly. Your satisfaction means a lot to us, and we hope to serve you again in the future!

- Ripley's Total Car Care - Spring
5

Wonderful place, even better people. They’ve been around for a very long time in business, over 50 years! 5 stars!! 🌟

Thank you Mr. Heckt for taking the time to give us a great review. We love hearing from longtime customers who are like family. Thank you for your trust and patronage over the years.

- Ripley's Total Car Care - Spring
5

Great service

Thank you Robert for the 5 star review. Glad we could track down some of those noises on your 2014 Ford Edge. Drive safe and we are here when you need us.

- Ripley's Total Car Care - Spring
5

Very professional and friendly. Always willing to help. This is our only car. Tommy and his team were always willing to help shuttle me to and from my house. Our car is 2006 Toyota. They looked it over and made reasonable opinions on what should be fixed. I am very satisfied with the service we received.

Thanks John... We appreciate your patience as we attempted to work through the extended warranty and what not... Good talking with you too on the shuttle.. We look forward to helping again. have a GREAT day.

- Ripley's Total Car Care - Houston
5

Quick, Honest, and Affordable Service! I recently had a check engine light come on and took my car in for a diagnosis at Ripley's total car care Spring. The team quickly identified the issue as a faulty catalytic converter and walked me through the details without any pressure or upselling. What really impressed me was how fast they turned things around—diagnosis, parts sourcing, and replacement all handled efficiently. The cost was reasonable and they were transparent about pricing from the start. No hidden fees, no surprises. My car is running smoothly again, and the check engine light is gone and I could pass emission inspection. If you're looking for a shop that combines technical know-how with fair pricing and great customer service, this is the place. Highly recommend for anyone needing honest diagnostics and reliable repair.

Wow, what a great and detailed review. We are blessed with a great crew that know how to treat people, find parts, fix cars and just overall care about each other and our customers to get the job done right. We truly appreciate the feedback and great review. Be safe out there and we are here when you need us.

- Ripley's Total Car Care - Spring
5

Through the years I've trusted Ripley's to replace exhaust systems, undercarriage components, engine performance maintenance and alignments. I have never had a redo or a warranty issue with anything they've worked on for me. They message you with the repair estimate and you decide what gets done. I take all my cars to Ripley's.

Thank you for taking the time to share your experience with Ripley’s. We truly appreciate your continued trust in us over the years for everything from exhaust systems and undercarriage work to engine maintenance and alignments on your many vehicles. We try to get the best parts and technicians so you don't have issues and warranties and with our 3 year 36k mileage nationwide warranty you are covered if you do. Thanks again for your valued business over the years and many to come.

- Ripley's Total Car Care - Spring
5

Thank you Tim for taking the time to give us a great 5 star review. Glad you love the new Roar from your exhaust on your 2024 Gladiator. Enjoy and be safe out there.

- Ripley's Total Car Care - Spring
5

Very kind an respectful, quoted me about 6-700 less than Tony's down the street. Real real happy with the work they provided. Will be back if I have any car trouble!

Thank you for trusting us with your car, Chris! We're thrilled to hear that you had a great experience with us. Providing top-notch service at fair prices is our priority. We look forward to helping you again whenever you need us!

- Ripley's Total Car Care - Houston
5

Best service in town! 💯

Dear Hey, It's me! We are thrilled to read your review! Thank you for acknowledging our dedication to providing the best service in town. Our team works hard to ensure every customer has a top-notch experience. We look forward to serving you again soon!

- Ripley's Total Car Care - Houston
1

Ive previously left a 5 star review after they have worked on my truck in the past. They must have new staff. I have been fighting with a cylinder misfire for a couple months. I took it in for them to help. The guy I talked to wanted to do all cylinders. I asked if he could just take care of the 1. He flat out refused. My wife went to pay and pick up my key as Im working 14 hour days right now and when I got it back, the lock button no longer works. Unfortunately they permanantly lost a customer.

James, we apologize for the negative experience you had with us. We always strive to provide excellent service to all our customers, and it's disheartening to hear we fell short this time. We understand your frustration with the miscommunication regarding the cylinder misfire and the issue with the lock button. Your feedback is valuable, and we will use it to improve our service. Thank you for your previous trust in us.

- Ripley's Total Car Care - Houston
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Ripley's Total Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ripley's Total Car Care - Spring (281) 363-5086, Ripley's Total Car Care - Houston (281) 444-3885 if you have any issues in accessing any area of our website.