First experience with Ripley's. I guess should have known they were the "go to shop" for my repairs/mods when I received a referral from another local national franchise muffler shop. Extremely professional and courteous from my initial phone call with Walt. They completed custom exhaust work on my roadster. Small car and tights areas to work around. Charles was great. He took his time to go through my thoughts as well as share his experience. The whole process was very professional. They kept me informed. I met Mark and David as well during the process. Great shop and great team. It shows they love what they do. Tough to find businesses that truly value the customer as they do.