50th Year Anniversary
5

Went in to see about a strange grinding sound towards the rear on my Dodge Ram...glad I did.The team at Ripleys replaced my drive shaft swiftly.The Truck is running great.I recommend this shop if you want it done right.

5

Thank you Ripley's for doing an awesome job on my car. They have an amazing mechanic that fixed my car problem, and excellent staff. Will be coming here from now on. Thank you again, definitely recommend!

Thank you for taking the time to leave such a positive review, Fernando! We are delighted to hear that you had an awesome experience at Ripley's Total Car Care. Our team works hard to provide exceptional service and it's great to know that we exceeded your expectations. We truly appreciate your support and we look forward to serving you again in the future. Thank you for choosing us and for recommending us. We value your business!

- Ripley's Total Car Care - Houston
5

A caring business. Professional Detail and Knowledgeable.

John, thank you so much for taking the time to leave us a kind review. We are thrilled to hear that you had a positive experience at Ripley's Total Car Care - Spring. Our team takes great pride in providing exceptional service w/ beautiful exhaust tips to make your beautiful 2022 Highlander shine and we are happy to know that our dedication to caring and knowledgeable service was reflected in your visit. We appreciate your support and look forward to seeing you again in the future. Cheers!

- Ripley's Total Car Care - Spring
5

I purchased tires from a local tire store and in the course of mounting the tires they damaged the suspension of my vehicle. They denied any damage on their part. I took the car to Ripley and they’re very knowledgeable. Helpful staff investigated the problem and photographed the damage, and made the necessary repairs. The tire store upon seeing the photographs and examining the damaged parts refunded the cost of the tire and subsequent repair. Very very pleased with the professional service I received at Ripley.

Thank you so much for taking the time to leave us such a positive review, Kevin! We are glad to hear that you had a great experience at Ripley's Total Car Care. Our team works hard to provide our customers with knowledgeable and helpful service, and it is always a pleasure to hear when we have succeeded in doing so. We are happy we could assist you with your suspension repair and that the issue was resolved with the tire store. Thank you for choosing us for your automotive needs and we look forward to serving you in the future.

- Ripley's Total Car Care - Houston
5

Thank you so much for your kind words and for taking the time to leave us a 5-star rating! Our team is dedicated to providing exceptional service and we provided that to you. We look forward to serving you again in the future. Drive safely!

- Ripley's Total Car Care - Houston
5

I was very satisfied with the service we received at Ripley’s. They were recommended by my neighbor next door and am so glad he did. Mark was very helpful and stayed in touch to let me know the status throughout. Appreciate that very much. The cost was right too.

Thank you Bill for the great review and 5 stars. We know communication is key and are glad you noticed. Keeping your 2017 Hyundai Tucson safe on the road is our mission and our pleasure.

- Ripley's Total Car Care - Spring
1

Customer Service was great and the shuttle was good as well, very convenient! But I do want to let folks know to check their tires before leaving I had my brakes checked and an oil change done but someone had forgotten to tighten 3 lugnuts on my passenger side tire and I got 3 miles down the highway and the tire started shaking like it was about to fall off so I took it back and they apologized and fixed it. Like I said the customer service was good they were very apologetic. Just wanted to warn future customers! I understand that mistakes happen! I unfortunately will not be returning because the situation could’ve been a lot worse!!!

Thank you for taking the time to share your feedback, Mariah. We sincerely apologize for the inconvenience and potential danger caused by the loose lugnuts on your wheel. We take these matters seriously and have addressed the issue with our team to ensure it does not happen in the future. We are glad to hear that our customer service was able to rectify the situation and that you found our shuttle service convenient. We understand your hesitation in returning, but we hope you will give us another chance to provide a stellar experience in the future. Thank you again for bringing this to our attention.

- Ripley's Total Car Care - Spring
5

New exhaust installed. Excellent work, cost was reasonable, excellent customer service, fast service in and out in one day. Highly recommend Ripley's. After all these years still going strong . Thank you guys, keep up the excellent work.

Thank you, R! We are thrilled to hear that you had an excellent experience at Ripley's Total Car Care. Our team takes pride in providing quality service, reasonable pricing, and excellent customer service to all our clients. We appreciate your business and we look forward to helping you again next time!

- Ripley's Total Car Care - Spring
5

You will not find a better shop to work on your vehicle! Sent a friend of mine there to get work done 5 years ago. One of the items he asked to replace was an air filter. They inspected it and notified him that it didn't need to be replaced at that point. They could have made a few bucks for an easy job but chose to save my friend a few dollars. You will not find a more honest company in that industry.

Thank you for your kind words and five-star review, Ron! It's always a pleasure to hear feedback from satisfied customers like yourself. We appreciate you recognizing our commitment to integrity, and we look forward to serving you and your friends for many years to come. Thank you for choosing us for your vehicle needs!

- Ripley's Total Car Care - Houston
5

Great work and quick turnaround even while there power was out during Beryl!

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Ripley's Total Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ripley's Total Car Care - Spring (281) 363-5086, Ripley's Total Car Care - Houston (281) 444-3885 if you have any issues in accessing any area of our website.