5

5

Rodney and the guys at the 1960 location did a great job as always! Excellent work, timely turnaround, reasonable charges, fantastic communication!!!

3

I've had good experiences in the past, but my last visit made me rethink my rating.. they are fair, but you really need to ask a lot of question upfront, or you might not be happy with the end result.

I am sorry your last experience did not meet expectations. I realize you request CV boot replacement and we recommended replacing the axle assembly. I figured the cost for boot replacement at 1,289.27 and axle assembly replacement at 1,415.68. This is a difference of 141.82 dollars. It did not seem to us to be the best option since the warranty would only cover the boot not the axle assembly. I hope you will give us another opportunity in the future.

- Ripley's Total Car Care - Houston
5

5

They were super fast, took care of my truck needs. Awesome folks to deal with.

Thanks so very much. I'm glad we got the Exhaust sounding like you like it on the Silverado.

- Ripley's Total Car Care - Houston
5

Great people, quality work.

Thanks Pastor Wayne. We appreciate you and your family for years and years of service. See ya Sunday.

- Ripley's Total Car Care - Houston
5

They did a wonderful job working on my truck they went step by step and show me what they're going to do they're very professional I would recommend anyone to him they did excellent work on my truck

Thank you, Dan! We're thrilled to hear about your great experience. Providing clear explanations and professional service is what we strive for. We appreciate your recommendation and look forward to serving you and others in the future.

- Ripley's Total Car Care - Houston
5

Excellent customer service, reasonable prices & Rodney was very thorough when explaining the process, procedures & prices. They go over & beyond. I was very impressed!! 😁 Thanks, & I'll be seeing y'all again.

Thank you so much for taking the time to leave this amazing review, Kimberly! We are thrilled to hear that you had such a great experience with Rodney.

- Ripley's Total Car Care - Houston
5

Thank you for the 5-star rating, Emile! We're thrilled to hear that you had a positive experience with us. If there's anything else we can do to make your time even better, please don't hesitate to let us know. We're always here to help!

- Ripley's Total Car Care - Houston
5

Great service honest, informative about everything will definitely go back thanks for repairing my mom’s vehicle she was also satisfied

Thank you Yvonne for the 5-star rating and the review! We delightedly received your feedback regarding our repairs. It's our pleasure to satisfy customers like you and your mom.

- Ripley's Total Car Care - Houston
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Ripley's Total Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ripley's Total Car Care - Spring (281) 363-5086, Ripley's Total Car Care - Houston (281) 444-3885 if you have any issues in accessing any area of our website.