5

Took in my 2015 Tacoma for a stolen catalytic converter and oxygen sensors. These guys were great to work with and had my entire truck done within 5 hours. Very reasonably priced as well compares to others in the area. Worked seamlessly with my insurance too. Will be bringing my Tacoma here in the future for repairs.

Stolen converters is starting to be an issue again. Not as much as two years ago. Thanks for making folks aware that we are the Dealership alternative for Catalytic Converters along with our 3 year, 36,000 mile Nationwide Warranty.

- Ripley's Total Car Care - Houston
5

We took our car in for exhaust work. Work was well done. Highly recommend! Customer service is excellent.

Thank you for taking the time to share your positive experience, Jennifer! We're delighted to hear that you were satisfied with our exhaust work and customer service. Your recommendation means a lot to us. We look forward to serving you again in the future!

- Ripley's Total Car Care - Houston
5

Excellent service knowledgeable mechanics diagnose my problem and got it fixed. Well be back again. Thank you.

Thank you for the 5-star review, Tom! We're thrilled to hear that you had an excellent experience at our shop. Our team takes pride in their expertise, and we're glad they could diagnose and fix your car with ease. Don't hesitate to reach out if you need anything in the future. We look forward to seeing you again!

- Ripley's Total Car Care - Houston
5

Excellent workmanship! Fully trust Tommy & Rodney.

Ms. Phillips... Thank you for trusting us with your vehicle, Susan! We're thrilled to hear that you were impressed with Tommy (mine) and Rodney's workmanship. Providing excellent service is always our top priority. We look forward to assisting you again in the future! and again and again and again.... lol... different things of course

- Ripley's Total Car Care - Houston
5

Great customer service. They follow the Golden rule. Treat others, how you want to be treated.

Thanks for the 5 star rating, Elbert! It's all about treating our customers the way we would want to be treated ourselves. We're glad to hear that our customer service exceeded your expectations. We look forward to serving you again in the future!

- Ripley's Total Car Care - Houston
5

My chk engine lite was on and it was in limp mode. They diagnosed it and said thst will need to go to the dealer. Very homest and told me exactly what was wrong with it and gave me paperwork to take to dealer. I appreciate it folks!!

Thank you for your kind words, Todd! We're glad we could help diagnose the issue with your car and provide you with the necessary paperwork. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

- Ripley's Total Car Care - Houston
5

As usual, great service at a reasonable price and fast! Were huge fans!

So great to hear. And, we enjoyed catching up on common friends and classmates. I'm glad we got the trusty Explorer back on the road and not more stalling. Merry Christmas.

- Ripley's Total Car Care - Houston
5

I have been using Ripley’s for years and they never disappoint! —Thanks for the all the help.

5

1

If you are a woman stay clear of this establishment!!! Quoted me $2800 for work I got done for $996!!! Wanted to charge me $131 labor to put in a battery… 2nd shop said I didn’t even need battery!!. Tried to tell me I needed spark plugs when in fact 3 days prior I had BRAND NEW sparks installed!!! I knew then, nice Mr Rodney was trying to get over on me. Wanted $1250 for alternator, 2nd shop charged a fraction of that cost. Riley’s wanted $1028 for valve covers, I paid $380 ( including labor at other shops). When I told him I found estimates much lower than his he said “ yeah over the phone”. Well guess what, my car is up and running for $996. Riley’s Charged me $75 to put a battery post on without my consent…other shop quoted $25. And before you say QUALITY…. Other shop has been around 50 years also! Beware

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